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AleksA Process builder firing Apex class multiple times
Hello,
We have a Process Builder process on the Account object. The Action Group Criteria has Is changed for about a dozen different fields. If any of the conditions are met it calls a custom Apex class that makes a HTTP POST to our API endpoint. This works fine if users are manually changing these fields.
We also have a different, existing process, that updates the Account whenever an Opportunity is Close Won. Most of these fields also appear on the Opportunity.
What we expected is for it to send a single POST if any of these conditions are met. What we get is that it sends 6 POSTs whenver the Opportunity is closed and the Account is updated.
Recursion - Allow process to evaluate a record multiple times in a single save operation? is not checked
What can we do to make it fire only once if any of the conditions are met?
Thank you for the help!
We have a Process Builder process on the Account object. The Action Group Criteria has Is changed for about a dozen different fields. If any of the conditions are met it calls a custom Apex class that makes a HTTP POST to our API endpoint. This works fine if users are manually changing these fields.
We also have a different, existing process, that updates the Account whenever an Opportunity is Close Won. Most of these fields also appear on the Opportunity.
What we expected is for it to send a single POST if any of these conditions are met. What we get is that it sends 6 POSTs whenver the Opportunity is closed and the Account is updated.
Recursion - Allow process to evaluate a record multiple times in a single save operation? is not checked
What can we do to make it fire only once if any of the conditions are met?
Thank you for the help!
Please make sure the below checkbox on the criteria group is selected,
"Do you want to execute the actions only when specified changes are made to the record?" for more details please refer image
Let me know if it works.
Try with help of boolean to stop this recurrsion. Please refere the below blogs.
https://help.salesforce.com/articleView?id=000324749&type=1&mode=1
https://www.sfdcpoint.com/salesforce/avoid-recursive-trigger-salesforce/
https://salesforce.stackexchange.com/questions/101812/trigger-is-firing-twice-after-update
https://www.biswajeetsamal.com/blog/avoid-recursive-trigger-calls-in-salesforce/#:~:text=Recursion%20occurs%20when%20same%20code,%E2%80%9Cmaximum%20trigger%20depth%20exceeded%E2%80%9D.
Thanks,
Maharajan.C
Unfortunately cannot use that checkbox as I am using Is changed criteria so will get: The Is Changed operator can't be used if you choose the advanced option to execute actions only when specified changes are made to the record. Please change your criteria and try again.
I will look into using boolean flags.