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Venus Clarke 6Venus Clarke 6 

Custom Button is not Working

How do I troubleshoot a button is not working? I have created a flow that is supposed to send an email alert to a member of the opportunity team when the opportunity owner presses the button. The email alert decision based on the opp owner's region (from the user record). The opportunity team member is not recieving the email. How do I troubleshoot this? 
vishal-negandhivishal-negandhi

Hi Venus, 

Easiest way would be to add another action such as checking a checkbox field to verify if your flow executed correctly.

vishal-negandhivishal-negandhi
You can also use debug logs and verify if the flow executes as expected or if there's an exception.