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Restricted IP status at Login Time
I'm trying to access a Sandbox org via a Connected App that is part of a package installed in the org.
However I cannot make it work and if I to the user that tries to log in, under the Login History I see this:
I tried to solve it adding the IP at Network Access level and the Profile one, but it does not work either.
Any suggestion would be really appreciated.
Thanks!
However I cannot make it work and if I to the user that tries to log in, under the Login History I see this:
I tried to solve it adding the IP at Network Access level and the Profile one, but it does not work either.
Any suggestion would be really appreciated.
Thanks!
Did you checked the Connected App Policy? Did you try to change "IP Relaxation" parameter?
Regards!
All Answers
Check if you have any IP restrictions at the org level and on the connected app.
https://help.salesforce.com/articleView?id=connected_app_continuous_ip.htm&type=5
https://help.salesforce.com/articleView?id=connected_app_edit_ip_ranges.htm&type=5
Thanks,
Did you checked the Connected App Policy? Did you try to change "IP Relaxation" parameter?
Regards!