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Ranjith Dev For case object i have to enable the chatter option on every record.
Hi Team
For case object i have to enable the chatter option on every record.
In my case object i have lightning component quick action button when i enable the feed tracking for case object, the button is invisible. but i want to handle this scenario when enable the feed tracking.
Could please tell me the Possibke scenarios of my task.
For case object i have to enable the chatter option on every record.
In my case object i have lightning component quick action button when i enable the feed tracking for case object, the button is invisible. but i want to handle this scenario when enable the feed tracking.
Could please tell me the Possibke scenarios of my task.
Hi Ranjith,
When feed tracking is enabled for cases or work orders, the page-level action menu on those records contains only custom buttons and supported standard buttons. Quick actions appear on the Chatter tab.
Please see Salesforce documentation to learn more
Also, see these resources
Why Quick Actions are not appearing on Case page layout in Lightning Experience
Email publisher action is not visible on Case after it is added to the page layout
Let me know if this helps. If it does, please mark this answer as Best. It may help others in the community. Thank You!