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Akshay MouryaAkshay Mourya 

Parent Child Case

Hi All,

I want to add the parent-child relationship to the case. Can we create a child case inside the parent case in salesforce?

Currently, I am showing child tickets in separate cases. But I want 
show the child ticket inside the parent case.

Can you please let me know how I can achieve this in salesforce?

ravi soniravi soni

hi Akshay,
create a custom lookup in case object where you can select parent case Record.
your issue will be fixed.
Let me know, if your problam is solved.
Thank You

John KlokJohn Klok
Hello Akshay,

Please refer this article.

Kindly mark this as solved if the reply was helpful.