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VSK98 Getting the error "Error: Compile Error: Incompatible types since an instance of SObject is never an instance of emailMessage at line 9 column 33 "
Hello All,
I have written the below snippet code to auto-populate the template when the type is problem.
Snippet:
VSk98
I have written the below snippet code to auto-populate the template when the type is problem.
Snippet:
global class EmailPublisherForCaseType implements QuickAction.QuickActionDefaultsHandler {
// Empty constructor
global EmailPublisherForCaseType() {
}
// The main interface method
global void onInitDefaults(QuickAction.QuickActionDefaults[] defaults) {
QuickAction.SendEmailQuickActionDefaults sendEmailDefaults = (QuickAction.SendEmailQuickActionDefaults)defaults.get(0);
EmailMessage emailMessage = (EmailMessage)sendEmailDefaults.getTargetSObject();
Case c = [SELECT CaseNumber, Type FROM Case WHERE Id=:sendEmailDefaults.getContextId()];
// If case type is “Problem,” insert the “First Response” email template
if (c.CaseNumber != null && c.Type.equals('Problem')) {
sendEmailDefaults.setTemplateId('Insert Email Template ID Here'); // Set the template Id corresponding to First Response
sendEmailDefaults.setInsertTemplateBody(true);
sendEmailDefaults.setIgnoreTemplateSubject(false);
}
}
}
Thanks,VSk98
Can you check if you have an apex class with EmailMessage as a name in your org? If yes, can you please try deleting it?
Let me know if it helps