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Belinda J. Davidson Emails aren't getting triggered when a Task is being created - just for Certain Users
Hi everyone
Emails aren't getting triggered when a Task is being created . Note : The configuration at user level setting (Deliverability ) & Enabling Task Notifications are checked . Bell Notification is functioning . Email isn't working for many of the users but Admin users & only a few users are becoming emails when task is assigned to them. Is there the other settings associated with email trigger ?
I have jtwhatsapp apk website.
Thanks!
Emails aren't getting triggered when a Task is being created . Note : The configuration at user level setting (Deliverability ) & Enabling Task Notifications are checked . Bell Notification is functioning . Email isn't working for many of the users but Admin users & only a few users are becoming emails when task is assigned to them. Is there the other settings associated with email trigger ?
I have jtwhatsapp apk website.
Thanks!
Check debug logs and email logs that should narrow down the issue
Email log:
https://help.salesforce.com/articleView?id=email_logs_edit.htm&type=5
Thanks,