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Flavia Gherban
Add survey invitation and response to Contact related list
Hi,
We use the process builder to send out survey and as the process starts from the case object, only the Case Survey Invitation and Case Survey Reponses gets populated. And not the list on Contacts.
Have you implemented this in your org?
Do you have any advice/code I can use?
We use the process builder to send out survey and as the process starts from the case object, only the Case Survey Invitation and Case Survey Reponses gets populated. And not the list on Contacts.
Have you implemented this in your org?
Do you have any advice/code I can use?
Greetings!
Hope you find this article helpful for your requirement.
https://help.salesforce.com/articleView?id=sf.concept_survey_invitation_related_list.htm&type=5
Kindly mark it as best answer if it helps so that it can help others in the future.
Warm Regards,
Shirisha Pathuri
This not the issue. I added the survey invitation and responses related lists to the contact page layout. What we want is to see it in the case related lists.
Kind regards,
Flavia