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Bhavesh Jain 41Bhavesh Jain 41 

amazon connect AISPL

hi All,

I am trying to create an Amazon Connect instance as mentioned on the link https://trailhead.salesforce.com/content/learn/projects/build-an-amazon-connect-integration/create-an-amazon-connect-instance and while doing the same in AWS I am running into issue related to AISPL

You're signed in with an AWS account that was provided by AISPL. These accounts cannot create Amazon Connect instances. Sign in using an account provided by AWS, and then try to create an instance. Please contact support if you need further assistance.

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ANUTEJANUTEJ (Salesforce Developers) 
Hi Bhavesh,

For all the Certification and Trailhead Guidance please report it here,

https://trailhead.salesforce.com/en/help?support=home

https://trailhead.salesforce.com/help

So that our trailhead support engineers will look into it and get back to you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Regards,
Salesforce Support.
Anshul Kapoor 8Anshul Kapoor 8
Hi Team,

I have used both the options to resolve the issue 1) https://trailhead.salesforce.com/en/help?support=home & 2) https://trailhead.salesforce.com/help. But still, my issue is not solved.

Please help me. Otherwise, I could not complete the module "Create an Amazon Connect Instance" (https://trailhead.salesforce.com/en/content/learn/projects/build-an-amazon-connect-sso-integration-with-salesforce/create-an-amazon-connect-instance-sso).

Issue: You're signed in with an AWS account that was provided by AISPL. These accounts cannot create Amazon Connect instances. Sign in using an account provided by AWS, and then try to create an instance.
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