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TaoTao 

Platform Developer II certification not granted??

I cleared the requirements of PDII certification,
I have completed all 4 super badges 2 years ago, and passed PDII exam 2 days ago.
but the certification still not arrive yet.
I have submitted a case to ask about it, but getting ignored.(support team replied all my other cases which I submitted after that)

I see some ppl had same problem, but they got their certification at last but didnt say how they got it.

anybody knows what s going on? I just wait for more time? or what else should I to get the certification?
VinayVinay (Salesforce Developers) 
Hi,

Support team should be able to resolve your issue.  Kindly raise a new case along with details using below link.

https://trailhead.salesforce.com/help

Thanks,
 
TaoTao
btw, I linked my Webassessor account to my trailhead account, same account I completed those 4 super badges with.
all my other certifications and super badges are showing on my profile page.
TaoTao
@Vinay
I did, like I said earlier, being ignored.
VinayVinay (Salesforce Developers) 
I would recommend you to wait for some more time and you should able to get your certificate.

Meanwhile re-check if you have completed below modules and your trailhead and webassessor account is linked up correctly.

https://trailhead.salesforce.com/en/content/learn/superbadges/superbadge_aap

Thanks,
TaoTao
finally problem solved. it was system bugs

for ppl who are still getting the same problem, wait for at least 1 week first, if PDII is still not granted, then submit a case for help.