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Nirali BhattNirali Bhatt 

i am not getting reset password link for sandbox on admin ID, what can i do?

Hi,

I have tried to reset the password of sandbox, but not getting the password reset link on admin's mail ID. What can i do to login?
AbhishekAbhishek (Salesforce Developers) 
Nirali,

Try after clearing browser cookies and Check-in another browser too.


If it helps you and close your query by marking it as solved so that it can help others in the future.

Thanks.
Nirali BhattNirali Bhatt
It also didn't work. can you suggest anything else?
AbhishekAbhishek (Salesforce Developers) 
Then you can log a case with Salesforce support and they will reset your password.

For this request, you don't need premier support.
 
Malika Pathak 9Malika Pathak 9

Hi Nirali Bhatt,

Find the below Solution

check your spam mail and if still, nothing happens contact customer care

thanks
Roshan 10Roshan 10
Try going to setup and make sure your deliverability settings are correct (If it is No Access, you will not get email)
Deliverability > Access level