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Block VIP contact information in reports and dashboards
Hi all, I need to block VIP contact information from reports and dashboards, so that is only visible to some users. I've created a process to change the contact record type whenever it is categorized as VIP. Does anyone know how to block the contact information in reports? Thank you.
You could change the OWD for contact to private.
Create a checkbook 'VIP Contact' and make it true for VIP contacts.
Then create a sharing rule on Contact which share only the contacts with VIP Contact = FALSE.
Thanks,
Sarav
Sweet Potato Tec
Thank you very much for your reply.
I created a sharing rule but cannot see where to edit the VIP Contact = FALSE. Do I create a process...?
Thanks a lot,
Joana