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Sharmila Sahu 12 User in our org is not able to see any data in user report(Administrator Report)
User in our org is not able to see any data in user report(Administrator Report).
This report is basically to seee login statics of users. First user was not able to even open report. Then I assigned View Setup and Configuration and manage external user permission. Now user is able to open report but report is not showing any data on login statistics of user whereas as a admin when I am running the report I am able to see data.
User Views 0 records:
My View:
I even gave highest role to user, still no luck. In sharing setting, this is the setting for user
User -Default Internal access
Public Read Only
Default external access-
Private
Any ideas what I am missing?
This report is basically to seee login statics of users. First user was not able to even open report. Then I assigned View Setup and Configuration and manage external user permission. Now user is able to open report but report is not showing any data on login statistics of user whereas as a admin when I am running the report I am able to see data.
User Views 0 records:
My View:
I even gave highest role to user, still no luck. In sharing setting, this is the setting for user
User -Default Internal access
Public Read Only
Default external access-
Private
Any ideas what I am missing?
Only System Admins or users having admin permission like (Manage Users) can access and see data in these reports.
All Answers
Greetings to you!
Please refer to below Knowledge Article:
https://help.salesforce.com/articleView?id=000005085&type=1
Also, please refer to the below links which might help you further with the above issue.
https://success.salesforce.com/answers?id=90630000000ZbXVAA0
https://success.salesforce.com/answers?id=90630000000h3f1AAA
https://salesforce.stackexchange.com/questions/20550/reports-and-sharing-settings?noredirect=1&lq=1
I hope it helps you.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.
Thanks and Regards,
Khan Anas
I have already gone through these links but issue is not resolved. Report is created on User object (Admiminstrative Report) and Org wide default is already public read only for user object. Report is regarding login statistics of users. I have tried assigning highest role to user also.
Only System Admins or users having admin permission like (Manage Users) can access and see data in these reports.