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anju kumari
Instead of login into my trailhead account through google ,new teailhead account was created so I have lost all my work
Hi,
I always used to login through my google account but today when i was tried instead of login new trailhead account was created and It is showing 0 badges .
Can someone please help me.
Thanks
I always used to login through my google account but today when i was tried instead of login new trailhead account was created and It is showing 0 badges .
Can someone please help me.
Thanks
Greetings to you!
Unfortunately, there is an issue while login into trailhead using Google.
I suggest you please reach out to the trailhead support team with the respective trailhead account email/username so that they can look into it.
Please refer below link to open a case:
https://trailhead.salesforce.com/help?support=home
I hope it helps you.
Kindly mark this as solved if the information was helpful.
Thanks and Regards,
Khan Anas
Lost Access to My Salesforce Account
Did you sign up for Trailhead using a Salesforce login from your work organization?
Did you lose access to that account?
Was that the only ID connected to your Trailhead account and now you're locked out?
If you can’t log in to your Trailhead account (i.e. you said yes to all of the above), you will need to create a new Trailhead account. Once you’ve created a new Trailhead account, submit a case with us and provide as much detail as you can (i.e. full name on both accounts, email addresses related to the accounts, profile ID or URL, etc.)
Prevent This from Happening Again
Connect a Salesforce, social, or personal email to ensure that you always have access to your Trailhead account.
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks and Regards,
Deepali Kulshrestha
You will get an email from trailhead team when the issue gets resolved.