function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
vignesh S 23vignesh S 23 

Issue with raising case in trailhead comunity

Hi All,

I had a question reg Certification whch i am trying to post in Trailhead support. I can see case submission screen after saving the case. But I don't see any notification coming to my email or the case showing in "my cases" list. 
 
User-added image

I am aware that it is not the exact place to post this query , but not sure where to raise this issue.

Please help me with this.

Thanks
VinayVinay (Salesforce Developers) 
Hi Vignesh,

Try to log a new case again and you should see in list of cases.

Also, can you re-check your email id in the trailhead profile?  Check if something is sitting in your spam mailbox.

Use below link for all trailhead issues.

https://trailhead.salesforce.com/help

Thanks,
Vinay Kumar
vignesh S 23vignesh S 23
Hi Vinay ,

I tried logging a new case now but still no luck on it.

I also checked my mailbox but didn't get any mail. Can you please check my account or let me know if there is something else that can be done.

Thanks
Vignesh
 
Santos edgard marquinaSantos edgard marquina
Tambien tengo el mismo problme y hasta ahora no logro solucionar. Ese problema lo tengo con wiseplay listas (https://wiseplaylistasiptv.com/) ya que no puedo solucionar su formulario. 
vignesh S 23vignesh S 23
Hi @Salesforce,

Any update on this??? I am not able to raise a case..

If possile, can somone Please raise a dummy case and let me know if they can.

Thanks in advance

Thanks
Vignesh
VinayVinay (Salesforce Developers) 
Hi Vignesh,

Do you have any case number?

If not can you share email id and trailhead user id as well?

Thanks,
Vinay Kumar
vignesh S 23vignesh S 23
Hi Vinay,

My have raised case from email ID : vigneshs412@gmail.com.

Trailblazer ID : https://trailblazer.me/id/vigns15

Thanks
Vignesh
VinayVinay (Salesforce Developers) 
Hi Vignesh,

Can you provide correct mail id, for this, we do not see any badges and cases?

If you can provide correct mail id where you have an issue along with existing certification-related badges so that I can try to check.

Thanks,
Vinay Kumar
Dorothy FloodDorothy Flood
Any report on this??? I am not ready to raise a case..

On the off chance that possile, can somone Please raise a spurious case and let me know whether they can.

Much appreciated ahead of time

Walmart One (https://walmartone.pro/) Auto clicker (https://www.autoclicker.vip/) Omegle (https://omegle-online.com/)
vignesh S 23vignesh S 23
Hi @vinay,

I tried with a different account too which had got badges in it.

Email Id : Vigneshlingam@gmail.com

Thanks
Vignesh
vignesh S 23vignesh S 23
Hi @vinay,

can we please have a call to discuss the same as you can't see any cases in that account and that was the exact issue.

Thanks
Vignesh