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SandrineSandrine 

Email not received after attribution of lead

Hello,

When a lead is associated by lead assisgnment, i donest send any alert,
but before the user was getting a alert.

Is there any settign to do ?
thank you for reply
Best Answer chosen by Sandrine
VinayVinay (Salesforce Developers) 
Hi Sandrine,

Check if the Deliverability Access level is set to 'All email'.

Also, you can check Email logs.

https://help.salesforce.com/articleView?id=email_logs_edit.htm&type=5  

Thanks,
Vinay Kumar

All Answers

VinayVinay (Salesforce Developers) 
Hi Sandrine,

Check if the Deliverability Access level is set to 'All email'.

Also, you can check Email logs.

https://help.salesforce.com/articleView?id=email_logs_edit.htm&type=5  

Thanks,
Vinay Kumar
This was selected as the best answer
SandrineSandrine
The deliveribility is set to all emails.
i dont see any other problem
VinayVinay (Salesforce Developers) 
As further check try to capture email logs to check if the email was triggered from salesforce or no.

https://help.salesforce.com/articleView?id=email_logs_edit.htm&type=5  

Thanks,
Vinay Kumar