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cg_force_dot_com Unable to "mention" a Chatter Group within a FeedComment create element inside Flow
Dear All,
I have a requirement where I need to notify a Chatter Group of a new record creation and record update within Chatter.
I have seen that a FeedItem is created for creation and update events for the record. A simple solution I thought was to mention the Chatter Group within a FeedComment related to the FeedITem created above.
I have tried all the ways I can to "mention" the Chatter Group, however it just comes back as plain text when inserted.
I have tried adding square brackets, @[<<feeditemid>>]. [@<<feeditemid>>], {<<feeditemid>>} and others.
I have manually added a comment from UI and looked at the FeedComment record and tried to replicate the same inside the Flow but again it comes back as plain text without the actual link to the Group.
I am thinking that I am either missing a small thing or its not possible via Flow.
I really did not want to go to Apex Classes to achieve this simple ask.
Please let me know your thoughts and I will give every input a try.
Thanks,
I have a requirement where I need to notify a Chatter Group of a new record creation and record update within Chatter.
I have seen that a FeedItem is created for creation and update events for the record. A simple solution I thought was to mention the Chatter Group within a FeedComment related to the FeedITem created above.
I have tried all the ways I can to "mention" the Chatter Group, however it just comes back as plain text when inserted.
I have tried adding square brackets, @[<<feeditemid>>]. [@<<feeditemid>>], {<<feeditemid>>} and others.
I have manually added a comment from UI and looked at the FeedComment record and tried to replicate the same inside the Flow but again it comes back as plain text without the actual link to the Group.
I am thinking that I am either missing a small thing or its not possible via Flow.
I really did not want to go to Apex Classes to achieve this simple ask.
Please let me know your thoughts and I will give every input a try.
Thanks,
Review below links which can help you.
https://automationchampion.com/tag/chatter-and-process-builder-example/
https://automationchampion.com/tag/chatter-and-flow-example/
https://jenwlee.com/2017/12/12/automate-chatter-post-that-mentions-several-users/
Thanks,
Vinay Kumar
Did you by any chance find a way to solve the issue?
I am also encountering the same thing, where everything I tried returned just plain text only...