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Manish Anand 22Manish Anand 22 

The 'Time since login' gets reset automatically in the live chat for agents

Few agents in my org are facing very intermittent issue- They get connection error and 'Time since login gets reset' automatically and because of this chats are not assigned to these agents. 
Has anyone experienced similar issue?
Manish Anand 22Manish Anand 22
I doubt this answer of yours is related to my queries posted above. If you think otherwise, mind sharing the source (salesforce doc) having above information?
AbhishekAbhishek (Salesforce Developers) 
Hi Manish,

This blog might help you,

https://success.salesforce.com/answers?id=90630000000h3VGAAY

I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.

Thanks.