function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Rhitam SofiaRhitam Sofia 

On Clicking "Verify Account" it is going to wrong page

When a new user is created and receives the Welcome email from salesforce and eventually clicks on "Verify Account" link it is taking him to login page (where he needs to put username and password). 

Expected behaviour : on clicking "Verify Account" it should go to Reset Password page. 

 
ANUTEJANUTEJ (Salesforce Developers) 
Hi Rithanm,

Can you try checking in the email template you are sending to the new user if the redirecting url is the correct one?

If possible you can try placing the button on a page and check if it is redirecting to correct page.

Regard,
Anutej
Michael Kearney 2Michael Kearney 2
You may have resolved this by now, but if not, perhaps this Salesforce article will help, assuming you use Outlook: https://help.salesforce.com/articleView?id=000354234&language=en_US&mode=1&type=1 (https://help.salesforce.com/articleView?id=000354234&language=en_US&mode=1&type=1). 
Mike GruberMike Gruber
Michael Kearney 2 suggestion fixed my issue - Thanks.