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VPM 1 I have an issue with a Image added in Display Text of a flow.
I have created a flow and added a logo image in the display text component of the flow. This flow is added on a community and using Embedded Services the community is embedded on an external Site.
Issue is Guest users are not able to view the Logo image and it shows broken. I researched on the issue and found out that image added in a flow is saved as chatter file in Salesforce. Chatter file does not have any option to give access to Guest user.
I also tried a workaround. I added the logo image as a Static resource and reference the static resource from the flow. It works fine when I run the flow but when I activate the flow and check on the external website the flow gives an error "Error element StaticResource (FlowRecordLookup).
This error occurred when the flow tried to look up records: sObject type 'StaticResource' is not supported.. You can look up ExceptionCode values in the SOAP API Developer Guide (https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.salesforce.com%2Fdocs%2Fatlas.en-us.api.meta%2Fapi%2Fsforce_api_calls_concepts_core_data_objects.htm%23&data=02%7C01%7Cvikrant.panchmukhe%40volvocars.com%7Cc1c68ed287c44113df6308d81e512be8%7C81fa766ea34948678bf4ab35e250a08f%7C0%7C0%7C637292681261554579&sdata=A%2B76kq63UEnJbHrQUL%2B3E7%2BPDHN9c2P2k%2BaRxDgfoqI%3D&reserved=0" originalsrc="https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm#" shash="M6huuBxsF0jyxjxWD7h9CUPEPZztP4y5zdEpJo6982dwWU7LBLlkzYzhrWJDYI8LUa+4xS87nkO0cOqaRhhc+eN4BvOdAizsuhwesu3HzCEmPI3/RUi005Erea3EiGFlTisFyQbtJtxh4KEipjy7Ftlo9n6JlBpBf1dHqtAZn9s=" style="color:blue; text-decoration:underline)."
Any help will be greatly appreciated
Issue is Guest users are not able to view the Logo image and it shows broken. I researched on the issue and found out that image added in a flow is saved as chatter file in Salesforce. Chatter file does not have any option to give access to Guest user.
I also tried a workaround. I added the logo image as a Static resource and reference the static resource from the flow. It works fine when I run the flow but when I activate the flow and check on the external website the flow gives an error "Error element StaticResource (FlowRecordLookup).
This error occurred when the flow tried to look up records: sObject type 'StaticResource' is not supported.. You can look up ExceptionCode values in the SOAP API Developer Guide (https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.salesforce.com%2Fdocs%2Fatlas.en-us.api.meta%2Fapi%2Fsforce_api_calls_concepts_core_data_objects.htm%23&data=02%7C01%7Cvikrant.panchmukhe%40volvocars.com%7Cc1c68ed287c44113df6308d81e512be8%7C81fa766ea34948678bf4ab35e250a08f%7C0%7C0%7C637292681261554579&sdata=A%2B76kq63UEnJbHrQUL%2B3E7%2BPDHN9c2P2k%2BaRxDgfoqI%3D&reserved=0" originalsrc="https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm#" shash="M6huuBxsF0jyxjxWD7h9CUPEPZztP4y5zdEpJo6982dwWU7LBLlkzYzhrWJDYI8LUa+4xS87nkO0cOqaRhhc+eN4BvOdAizsuhwesu3HzCEmPI3/RUi005Erea3EiGFlTisFyQbtJtxh4KEipjy7Ftlo9n6JlBpBf1dHqtAZn9s=" style="color:blue; text-decoration:underline)."
Any help will be greatly appreciated
All Answers
Community Setup -> Administration -> Pages -> Go to Site.com Studio -> Upload the image
Your ask seems same as that of https://developer.salesforce.com/forums/ForumsMain?id=9062I000000QxXcQAK
Note: The image in the richtext editor is shown as Beta feature and might not work as expected.
Would adding the image as "display image" in the flow seem feasible?
I will keep this thread updated with my findings.Thanks
I have checked with the Salesforce product development team and got a confirmation that the issue you are facing is currently a bug on which the team is actively working. I am coordinating internally to have a known issue created for the same.
Thank you
Swetha Maddali
Salesforce.com