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Courtney Mosley
Update field when attachment is placed.
I currently have a new checkbox called Response_Needed__c that is supposed to update internal users when an attachment is placed on a case. However I'm unable to figure out how to put this into place. Could I get a push in the right direction? Thanks!
Review below links which has working examples to update custom field when an attachment is in place.
https://developer.salesforce.com/forums/?id=9062I000000IEtOQAW
https://developer.salesforce.com/forums/?id=9060G0000005gPJQAY
https://developer.salesforce.com/forums/?id=906F00000008wHEIAY
https://developer.salesforce.com/forums/?id=906F00000008yrFIAQ
Hope above information was helpful.
Please mark as Best Answer so that it can help others in the future.
Thanks,
Vinay Kumar