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Saq Rafiq
timba surveys - survey page link sent to client showing not authorised
Hi,
Until recently survey links sent to customers suddely reach a "not authorised" page. We have used Timba surveys for the last 2 years and no issues and we have made no changes.
Test survey link: https://firstbaseit.secure.force.com/timbasurveys__survey?cId=0031p000026g26x&id=a0m1p00000HFXc3AAH
Until recently survey links sent to customers suddely reach a "not authorised" page. We have used Timba surveys for the last 2 years and no issues and we have made no changes.
Test survey link: https://firstbaseit.secure.force.com/timbasurveys__survey?cId=0031p000026g26x&id=a0m1p00000HFXc3AAH
Assign guest users the object permissions that allow them to respond to surveys.
https://help.salesforce.com/articleView?id=task_allow_guest_survey_create_permission.htm&type=5
https://trailblazers.salesforce.com/answers?id=90630000000Ctr9AAC
Review below KI which might be related to your use case.
https://trailblazer.salesforce.com/issues_view?id=a1p3A000001Gj93QAC
Hope above information was helpful.
Please mark as Best Answer so that it can help others in the future.
Thanks,
Vinay Kumar
We are having the same issue. Did you get it working on your side? If so what did you have to change/setup? Any help would be great.
Thanks,
Susan
We are also having the same issue. Does anybody find a solution for this?
Thanks,
Anum