function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
vanrentvanrent 

Cannot manually export from dataloader 49.0

I am moving from windows server 2012r2 to a new server, windows server 2019 and have installed dataloader 49.0. I wanted to test that I had it set up correctly, so I opened dataloader, logged in & set up a simple export query. But I cannot click the finish button! Nothing happens...not sure what's going on but any help would be appreciated.
export
 
SwethaSwetha (Salesforce Developers) 
HI vanrent,
Are you able to perform this operation with an older version of dataloader to isolate where the issue lies?Thanks
vanrentvanrent
On server 2012r2, yes...it does work. Should I uninstall 49.0 & install an older version?
 
SwethaSwetha (Salesforce Developers) 
Before installing an older version, can you confirm if you are seeing any error message on the windows server 2019?

Does the Data Loader Log File provide any error information - https://help.salesforce.com/articleView?id=loader_logging.htm&type=5
https://help.salesforce.com/articleView?id=loader_troubleshooting.htm&type=5

If nothing shows, please check with the older version of dataloader. Thank you
vanrentvanrent
No error messages at all. Ran the same query on windows server 2012 (ver 39.0) and when I click Finish, I get a prompt to continue. I do not get this on the new server (ver 49.0). No errors...nothing. Log file shows older date (7/22/20).
SwethaSwetha (Salesforce Developers) 
Can you install older version and let me know your inputs. 
vanrentvanrent
Ok, Swetha...I was able to get this issue fixed. Somewhere I had read to copy your configuration from another install, that I should replace the encrypt.bat & process.bat files, which were for v39. When I replaced with the correct version, I was able to run the query.

But another question for you...I want to run via a batch file. I've tried a simple one, but getting the following error:error

Any ideas on this?
 
SwethaSwetha (Salesforce Developers) 
HI Vanrent,
Not sure if its an issue with the shell script commands or the path variables.The below links might help to schedule process using Windows Task Scheduler:

https://salesforce.stackexchange.com/questions/110452/command-line-data-loader-error-in-latest-version-during-encrypting-key
https://stackoverflow.com/questions/27369775/java-home-is-not-recognized-as-an-internal-external-command
https://sfdctechie.wordpress.com/2016/05/15/using-data-loader-through-command-line/

Thanks
vanrentvanrent
Thanks Swetha! I'll check those out!
vanrentvanrent
Do I need to create a new encryption key or can I move it from the other machine? I've got a key.txt file on a shared drive.
vanrentvanrent
I ran the old & new version side by side and this is what I got:
User-added image

Any help would be appreciated!
SwethaSwetha (Salesforce Developers) 
You will need to create a new encryption key for the new version. Is the error message thrown when you have tried with the new encryption key?