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jaelee125
Salesforce Partner Community - Technical Support
We are currnly an ISV partner with Salesforce. If we have any issues, we usually go through the partner community. We have Partner Premier Account which gets us access to 10 Technical Case Pack where the first 10 cases gets treated as Partner Premier Support. When we exceed that number, additional cases gets treated as basic. Cases that gets treated as basic no longer gets developer support.
If we exceed the 10 cases and need developer support, what can we do?
If we exceed the 10 cases and need developer support, what can we do?
You need to contact your Account Executive so that they can help you.
Thanks,
Vinay Kumar
All Answers
You need to contact your Account Executive so that they can help you.
Thanks,
Vinay Kumar
You could also look at other plans