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Umair Mohammad 10Umair Mohammad 10 

Email Address

Noob here!
Have a question. User-added imageMy team members have access to Production email addresses that can pop-up, but there is one specific they have to manually type in and does not show up in the list when entering an email address.  

 

Where can I add this in so the team members can select rather than type the entire email string in the "To" field?

 

Thanks in advance. 

Sai PraveenSai Praveen (Salesforce Developers) 
Hi Umair,

Only few members were not able to do it or all the users were not able to do it. If that is for all users which means that the user or contact does not exist with that email address.

Let me know if you face any issues.

If this solution helps, Please mark it as best answer.

Thanks,
Umair Mohammad 10Umair Mohammad 10

Sai,

All the users have to manually type in the e-mail address.  What is the best way to add the "production@***.com" email address so it shows up when users start typing in the email address in the "To" field?

Umair M.