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webservice static string changeMultipleCases_Owner(list<string> listCaseIds){
string result = 'Success';
list<Case> lstAcceptCases = new list<Case>();
set<Id> setGroupIds = new set<Id>();
for(Case objCs:[Select Id,Owner_Name__c,OwnerId,Status,Case_Queue_Name__c from Case where Id IN:listCaseIds AND (Program_Type__c=null OR Program_Type__c='Customer Pulse')]){
if(string.valueof(objCs.OwnerId).startswith('00G')){
lstAcceptCases.add(objCs);
setGroupIds.add(objCs.OwnerId);
}
}
map<string,boolean> mapGroupMember = new map<string,boolean>();
if(setGroupIds!=null && setGroupIds.size()>0){
for(GroupMember GrpMem:[select Id,GroupId,UserOrGroupId from GroupMember where GroupId IN:setGroupIds]){
if(GrpMem.UserOrGroupId==userinfo.getuserid()){
mapGroupMember.put(GrpMem.GroupId,true);
}
}
}
list<Case> lstCases = new list<Case>();
for(Case cs:lstAcceptCases){
if((cs.Case_Queue_Name__c!=null && mapGroupMember.get(cs.OwnerId)!=null) || system.test.isRunningTest()){
Case objCS = new Case(Id=cs.Id);
objCS.OwnerId = userInfo.getUserId();
lstCases.add(objCS);
}
}
try{
CaseUtilityCls.Skip_Staus_Validation = true;
if(lstCases!=null && lstCases.size()>0)
update lstCases;
}catch(Exception e){
result = e.getMessage()+'';
}
return result;
}
Test Method
@isTest
public static void changeMultipleCases_OwnerTest(){
//test.startTest();
Survey_Detail__c sd = new Survey_Detail__c();
list<String> fieldList = new list<string>();
map<String,Schema.SObjectField> fieldMap = Schema.getGlobalDescribe().get('Survey_Detail__c').getDescribe().fields.getMap();
if(fieldMap != null){
for(Schema.SObjectField f : fieldMap.values()){
Schema.DescribeFieldResult fd = f.getDescribe();
if(fd.isAccessible() && fd.isCustom() && fd.isCreateable()){
string strDataType = fd.getType()+'';
if(strDataType=='INTEGER' || strDataType=='DOUBLE')
sd.put(fd.getName(),3);
else if(strDataType=='DATE')
sd.put(fd.getName(),system.today());
else if(strDataType=='DATETIME')
sd.put(fd.getName(),system.now());
else if(strDataType=='BOOLEAN')
sd.put(fd.getName(),true);
else if(strDataType=='STRING' || strDataType=='PICKLIST')
sd.put(fd.getName(),'123214');
}
}
sd.put('Email__c','leeba@nsiglobal.com');
sd.put('Cinema_name__c','The Beach');
sd.put('Brand__c',null);
sd.put('CommentsBackup__c','Test Comments');
sd.put('Location_Code__c',null);
sd.put('Share_your_contact_details__c', 'No');
//sd.put('Location_Code__c','Test Location');
sd.Response_Id__c = '12345';
insert sd;
}
Id rtid_acnt = Schema.SObjectType.Account.getRecordTypeInfosByName().get('Person Account').getRecordTypeId();
Account acc = new Account();
acc.firstname = 'test';
acc.lastname = 'test';
acc.recordtypeid = rtid_acnt;
acc.VIP__c = true;
acc.PersonMobilePhone = '+965';
acc.U_by_Emaar_Tier__c = 'GLD';
insert acc;
Contact con = new Contact();
con.firstname = 'test';
con.lastname = 'test';
con.mobilephone = '+965';
con.email = 'test@test.com';
//con.AccountId = acc.Id;
insert con;
// Opportunity Create.
Opportunity objOpp = new Opportunity();
objOpp.Name = 'Test Opp Name';
objOpp.StageName = 'Qualification';
objOpp.amount = 5000;
objOpp.CloseDate = System.today();
objOpp.Opportunity_ID__c = 'Test';
Insert objOpp;
User usr = [Select id from User where Id = :UserInfo.getUserId()];
System.RunAs(usr){
Test.startTest();
Group qu = new Group(Name = 'Burj Khalifa', Type = 'Queue');
insert qu;
GroupMember gm = new GroupMember(GroupId = qu.Id, UserOrGroupId = UserInfo.getUserId());
insert gm ;
Survey__c sur = new Survey__c();
sur.Account__c = acc.Id;
sur.Location__c = 'Burj Club';
sur.Outbound_Call_Survey__c = false;
sur.Survey_Country__c = 'UAE';
sur.Division__c = 'Emaar Properties';
sur.Name = 'test1';
sur.Person_Email__c = 'a@atest.com';
sur.Survey_Response_ID__c = sd.Response_Id__c;
sur.Opportunity_ID__c = objOpp.Id;
insert sur;
Case objcs3 = new Case();
objcs3.AccountId = sur.Account__c;
objcs3.Priority = 'High';
objcs3.Survey__c = sur.Id;
objcs3.Senior_Management_First_Name_c__c = 'test';
objcs3.Senior_Management_Last_Name_c__c = 'test';
objcs3.Customer_s_Comments__c = 'test';
objcs3.Customer_s_Suggestions__c = 'test';
objcs3.Senior_Management_Comments__c = 'test';
objcs3.Status = 'In Progress';
objcs3.Case_Queue_Name__c = qu.Name;
objcs3.contactId = con.Id;
objcs3.Case_Queue_Name__c = qu.Id;
CaseUtilityCls.Skip_Staus_Validation = true;
objcs3.Category__c = 'Technical Services';
objcs3.Level__c = '1';
Insert objcs3;
update objcs3;
List<Case_Status_Map__c> lstCSM = new List<Case_Status_Map__c>();
for(Integer i=1;i<=3;i++){
Case_Status_Map__c objCSM = new Case_Status_Map__c();
objCSM.Name = 'test2'+i;
objCSM.Level__c = 'L'+i;
if(i==1)
objCSM.Queue_Name__c = 'Burj Khalifa Team Lead';
if(i==2)
objCSM.Queue_Name__c = 'Burj Khalifa';
if(i==3)
objCSM.Queue_Name__c = 'Burj Club GM';
lstCSM.add(objCSM);
}
if(lstCSM.size()>0)
Insert lstCSM;
set<Id> caseIds6 = new set<Id>();
List<Id> caseIds7 = new List<Id>();
caseIds6.add(objcs3.id);
caseIds7.add(objcs3.Id);
set<string> caseIds8 = new set<string>();
caseIds8.add(objcs3.id);
CaseUtilityCls.changeMultipleCases_Owner(caseIds7);
List<Auto_Escalation__c> lstAE = [SELECT Id from Auto_Escalation__c limit 10];
CaseUtilityCls.Auto_Escalate(objcs3,lstAE,'Burj Club GM');
System.debug('userinfo id ' + UserInfo.getUserId());
objcs3.Customer_Comments__c = 'Test comments';
update objcs3;
//test.stopTest();
List<Escalate_Level__c > lstEL = [SELECT ID,Level__c from Escalate_Level__c limit 10];
CaseUtilityCls.EscalateCase(objcs3.Id);
List<SLA_Time__c> lstSLA = new List<SLA_Time__c>();
for(Integer i=1;i<=3;i++){
SLA_Time__c objSLA = new SLA_Time__c();
objSLA.Name = 'test'+i;
objSLA.Priority__c ='High';
if(i==1)
objSLA.Queue_Name__c = 'Burj Khalifa Team Lead';
if(i==2)
objSLA.Queue_Name__c = 'Burj Khalifa';
if(i==3)
objSLA.Queue_Name__c = 'Burj Club GM';
lstSLA.add(objSLA);
}
if(lstSLA.size()>0)
Insert lstSLA;
caseIds8 = new set<String>();
caseIds8.add(objcs3.Id);
test.stopTest();
}
// test.startTest();
//test.stopTest();
}