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suji srinivasan
flows formulas not working
Hi,
this are my formula used in decision
1.PriorValueNeworWorking
ISCHANGED({!$Record.Status}) &&
(TEXT(PRIORVALUE({!$Record.Status})) = “New” || TEXT(PRIORVALUE({!$Record.Status})) = “Working” )
2.NeworWorkingCase
(ISNEW() && TEXT({!$Record.Status}) = “New”) ||
(ISCHANGED({!$Record.Status}) && TEXT({!$Record.Status}) = “Working”)
condition in decision
PriorValueNeworWorking = true
NeworWorkingCase=true
output:
Skipped this outcome because its conditions weren't met: case1
Outcome conditions
{!Newcaseworking} (false) Equals true
All conditions must be true (AND)
Skipped this outcome because its conditions weren't met: prior
Outcome conditions
{!priorworking} (false) Equals true
All conditions must be true (AND)
Default outcome executed.
can anyone guide me what went wrong ? I created case record status as new . later modified its status as working.
this are my formula used in decision
1.PriorValueNeworWorking
ISCHANGED({!$Record.Status}) &&
(TEXT(PRIORVALUE({!$Record.Status})) = “New” || TEXT(PRIORVALUE({!$Record.Status})) = “Working” )
2.NeworWorkingCase
(ISNEW() && TEXT({!$Record.Status}) = “New”) ||
(ISCHANGED({!$Record.Status}) && TEXT({!$Record.Status}) = “Working”)
condition in decision
PriorValueNeworWorking = true
NeworWorkingCase=true
output:
Skipped this outcome because its conditions weren't met: case1
Outcome conditions
{!Newcaseworking} (false) Equals true
All conditions must be true (AND)
Skipped this outcome because its conditions weren't met: prior
Outcome conditions
{!priorworking} (false) Equals true
All conditions must be true (AND)
Default outcome executed.
can anyone guide me what went wrong ? I created case record status as new . later modified its status as working.
Formulas seems to be okay. Can you confirm what excatly you are trying to achieve here so I can try the same in my personal org and share you the flow formula.
Thanks
only New formula -(ISNEW() && TEXT({!$Record.Status}) = “New”) is working
(ISCHANGED({!$Record.Status}) && TEXT({!$Record.Status}) = “Working”) -not working
$Record.Status is changed =true also not working
I didnt get any syntax error.
condition in decision
I created a formula and setup a condition as below but it is not vaidating as per the formula
PriorValueNeworWorking = true
NeworWorkingCase=true
Thanks in Advance