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Raghav T
how to get the latest email date of case record?
Hi there,
I have a requirement, where I have one field on case record named "Last Message Date" and its a Date/time field.
Here, I want to populate the value of latest email(inbound/outbound) date, means I want the Date of recently sent/recieved email date from that case.
Any help is appreciated. Thanks
I have a requirement, where I have one field on case record named "Last Message Date" and its a Date/time field.
Here, I want to populate the value of latest email(inbound/outbound) date, means I want the Date of recently sent/recieved email date from that case.
Any help is appreciated. Thanks
What is the process you are using to send the email? In that only you can add Field update action.
Thanks