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Pat Power
Is it possible to bring the Attach Article button out from under the dropdown arrow from the case view?
We would like to make the Attach Article button available for our engineers/analysts to click a single time. OOTB, the Knowledge component on the Case page hides the Attach Article button within a dropdown and it is not immediately obvious:
Naveen KN
As this is standard component given by salesforce, we cannot customise the button placements.