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Pat PowerPat Power 

Is it possible to bring the Attach Article button out from under the dropdown arrow from the case view?

We would like to make the Attach Article button available for our engineers/analysts to click a single time. OOTB, the Knowledge component on the Case page hides the Attach Article button within a dropdown and it is not immediately obvious:

The Knowledge component is shown with the dropdown expanded and the Attach Article button highlighted with an arrow pointing to the desired location.

Naveen KNNaveen KN
As this is standard component given by salesforce, we cannot customise the button placements.