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Parteek Goyal 3
how to disable case reference id
Hi All,
I want to Disabled Ref Id and New Threading Behavior for Email-To-Case. could you please explain the clear steps.
Thanks
I want to Disabled Ref Id and New Threading Behavior for Email-To-Case. could you please explain the clear steps.
Thanks
Check steps mentioned below which has detailed explanation.
https://help.salesforce.com/s/articleView?id=000389648&type=1
Please mark as Best Answer if above information was helpful.
Thanks,