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Parteek Goyal 3Parteek Goyal 3 

how to disable case reference id

Hi All,

I want to Disabled Ref Id and New Threading Behavior for Email-To-Case. could you please explain the clear steps.
VinayVinay (Salesforce Developers) 
Hi Parteek,

Check steps mentioned below which has detailed explanation.

Please mark as Best Answer if above information was helpful.