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Andrew Taborda
Reassign Event to Queue
When creating an event, we can assign the event to a queue or user. Once a queue or user is selected, we can only reassign it to a user. Is there any way to be able to reassign an event to a queue?
When you need to reassign to queue? Is there any specific conditions?
Thanks!!
To give a little background, this is for calendars we've created. A group in our company is supposed to assign the events to specific people. When it's created it's assigned to a queue. It is then reassigned to a user and that's working just fine. The problem is we can't assign it back to a queue to notify the group that it needs to be reassigned to a new user. Hope that helps clear things up. Thanks again!
You cannot assign Tasks/Events to a queue. Only to a user. I assume you're looking to assign a task to a group where only one member of that group needs to take ownership of the task and complete it.
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