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Maria FranklinMaria Franklin 

iframe session settings timing out for some users.

Hi All, 

I've built an iFrame to allow Salesforce Users to access an external system via a browser pop-up. The external system is a file storage web application. The User's session starts upon logging in via the iFrame.

Some Salesforce Users' sessions are ending quiet rapidly and it does not appear to respect the Salesforce session settings setup for the Users. 

Can someone please point me in the right direction of where else I should look? 

Thanks in advance! 

Maria

SwethaSwetha (Salesforce Developers) 
HI Maria,
Do you notice any pattern for the few users facing this issue? You could capture browser .HAR logs to understand what is happening in the background. 

Related: https://developer.salesforce.com/forums/?id=906F00000008jm4IAA
https://salesforce.stackexchange.com/questions/241970/keep-sfdc-session-alive


Thanks