function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Nandhini S 3Nandhini S 3 

How to restrict fields available for case merge

Hi All,

Is it possible to restrict certain fields from displaying while merging cases?
SwethaSwetha (Salesforce Developers) 
HI Nandhini,

I don't think there is any standard functionality to restrict available fields.FLS might not help here. 

Checked related: https://help.salesforce.com/s/articleView?id=sf.cases_set_up_lex_case_merge.htm&type=5

If this information helps, please mark the answer as best. Thank you