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Prakhyat sapra
how to check that how many queues are working in a bot in the salesfroce?
how to check that how many queues are working in a bot in the salesfroce?
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To check the number of queues in a bot in Salesforce, follow these steps:
Go to the "Service Console" in Salesforce.
Click on the "Service Setup" tab.
Click on the "Queues" option under the "Work Management" section.
You will see a list of all the queues in your Salesforce instance. The number of queues can be determined by counting the number of entries in the list.
I hope it will help you.
Thanks
Please refer this help article for further reference -> https://intellipaat.com/blog/salesforce-queue/
Hope it helps !
Thank you.