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Abhishek ChopraAbhishek Chopra 

How to Include Hyperlink in LiveChat Auto Greeting?

Hello Everyone,

I have a requirement where I need to Embed Hyperlink in the Live Chat Auto Greeting, using the anchor tag reflects as it is on the Chat window. Any suggestions on how this can be Implemented ?

User-added image
User-added image

Any help here will be greatly appreciated.
VinayVinay (Salesforce Developers) 
Hi Abhishek,

As per my understanding, I dont think this feature is currently available at moment.  Kindly review below Idea link and vote for this feature.

https://ideas.salesforce.com/s/idea/a0B8W00000GdgBlUAJ/clickable-url-link-in-auto-greeting-for-live-chat

Please mark as Best Answer if above information was helpful.

Thanks,