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VSK98VSK98 

Lead Owner Notification not working for Non Admin users

Team - I have a very simple requirement when the lead owner gets changed, the system should send out an email to New Lead Owner. 
ISCHANGED(OwnerId)

Using the above formula in the Workflow & Flow, the emails get triggered whenever the system admin did the changes but whenever the Non-System admin does the same changes the email is not triggered.

Thanks,
VSK98
 
Sai PraveenSai Praveen (Salesforce Developers) 
Hi,

Is Non Admin user having some custom profile or any standard profile so can test the same?
Did you try setting debug logs for thet user and check it the process is getting invoked or not?

Thanks,
 
Alex Toba 19Alex Toba 19
Sure, I can help you with that. What system are you using to manage your leads? The process for setting up an automated email notification may vary depending on the specific platform you are using.
CC: https://kanalkapp24.de/leckortung-in-mannheim/
VSK98VSK98
Hi Sai Praveen,

It's a Custom Profile for Non - Admin users but they have Modify All on Lead Object. In the backend, the Flow/Workflow gets triggered but not met the criteria which are Odd behavior.

Regards,
VSK98