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Atiqah Auto approved record
Hi all,
I would like to ask if it is possible to auto-approve the record if the case status is closed. Here is the scenario:
A user submits a case for approval, however, the approver closes the case. When the case is closed, the case should be auto-approved.
I see we can auto-submit the record, but I don't see if it is possible to auto-approve records since we cannot update processInstence object
I would like to ask if it is possible to auto-approve the record if the case status is closed. Here is the scenario:
A user submits a case for approval, however, the approver closes the case. When the case is closed, the case should be auto-approved.
I see we can auto-submit the record, but I don't see if it is possible to auto-approve records since we cannot update processInstence object
I dont think currently we can auto approve record based on certain conditions.
Kindly review limitation below.
https://ideas.salesforce.com/s/idea/a0B8W00000GdYgzUAF/multiple-approval-steps-for-auto-approve-or-auto-reject-approval-processes
Please mark as Best Answer if above information was helpful.
Thanks,