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Umair Mohammad 10Umair Mohammad 10 

Dynamic Actions

I am working with the Senior Manager on the I.T. side.  They recently added 2 new quick actions to the case highlight's panel in Sandbox.  I can see the new actions buttons in one of the record types:
 
  1. Illustration # 1: Record Type: Retail--->Online Profile & Create Order on the Case page layout 
  2. Illustration # 2: Lightning Page for Retail Case Record Type
However, in another record type, the required dynamic actions has been reversed
 
  1. Illustration # 3: Record Type CC Systems & Reporting--->Online Profile & Create Order missing buttons missing
  2. Illustration # 4: Lightning Page for CC Systems & Reporting Case Record Type

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Sai PraveenSai Praveen (Salesforce Developers) 
Hi Umair,

Can you confirm what is your question here. I understand that the action is added for some record types and not for other record types.

Thanks,