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ManvithaManvitha 

The custom picklist value is not shown in the salesforce UI but accessible via SOQL.

Hi All,

In the JSON payload the custom picklist field value = "Delhi " sent to CRMconnect Compound-API but in Salesforce custom object that custom picklist  field value is empty.
Seems like the value is not shown in the UI but accessable via SOQL.

can anyone pour some knowledge why is it happening as I am very new to this external system integration things

Thanks In Advance

Best Answer chosen by Manvitha
SwethaSwetha (Salesforce Developers) 
HI Manvitha,
>> What is the profile with which you are viewing this field via UI? 
>> Are there any record types for this object? Have you checked if the picklist value is available for the record type?
>> Is the picklist set to Visible in the picklist field's settings?

If this information helps, please mark the answer as best. Thank you

All Answers

SwethaSwetha (Salesforce Developers) 
HI Manvitha,
>> What is the profile with which you are viewing this field via UI? 
>> Are there any record types for this object? Have you checked if the picklist value is available for the record type?
>> Is the picklist set to Visible in the picklist field's settings?

If this information helps, please mark the answer as best. Thank you
This was selected as the best answer
ManvithaManvitha

The issue is the custom picklist field that i am referring will be populate based on logged in user data .

Thanks for your comment Sweta