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prem chand 19 How to unassign the Queue membership that is automatically assigned to the users when we are creating the user under the role that has user assigned to Queue?
There are 6mem"s assigned under a North America role. When we are creating a user under the North America role there a assigning to Crop protection Queue membership, So the automatic assignment to Queue should be removed and user to be assigned to Queue manually... What should be the solution..
Can you share screenshot for same?
Thanks,
Go to the Salesforce Setup page.
Under the Administer tab, select Manage Users and then select Users.
Find the user that has been automatically assigned to the Crop Protection Queue membership.
Click on the user's name to view their user details.
In the User Details section, click on the Edit button.
Scroll down to the bottom of the page to the Queues section.
Find the Crop Protection Queue membership that has been automatically assigned.
Click on the Remove button next to the Crop Protection Queue membership.
If you want to assign the user to another Queue, click on the Add to Queue button and select the desired Queue.
Click on the Save button to save the changes.
Once you have completed these steps, the user will no longer be automatically assigned to the Crop Protection Queue membership and you can assign them to other Queues manually.