function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Ramkumar JayagopanRamkumar Jayagopan 

How to create a salesforce case via Automation scripts?

I have a requirement where I need to create a salesforce case using perl script. The perl script will do an automation process on daily basis, if the automation wasn't done due to any mappings, we need to create a salesforce case.
VinayVinay (Salesforce Developers) 
Hi Ramkumar,

There is no direct way or solution for this however if you are using perl script in external system you might need to do work with API's for creation of case.

Check if there are any tools available on appexchange.
https://appexchange.salesforce.com/

Thanks,
Ramkumar JayagopanRamkumar Jayagopan
Thanks Vinay, Is there any specific API available for creation of case?
 
VinayVinay (Salesforce Developers) 
You can  use REST API as per your existing functionality and business requirement.  Check below examples that can give more details.

https://blog.bergin.io/salesforce-rest-api-create-case-819609a5282a
https://developer.salesforce.com/forums/?id=9060G0000005akQQAQ

Please mark as Best Answer if above information was helpful.

Thanks,