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Bhagyashri Jadhav 61Bhagyashri Jadhav 61 

Queues is not working

Hi, I have cretred the queue, but its not sending any email toi that queues mener can some on helpUser-added image. Please find the attachmet for more details. 
The TechieThe Techie
Have you added the members to the queue and the member's emaiil id is valid. Is the email deliverability switched on?
https://www.youtube.com/watch?v=fA3L4fEy5l4
https://www.youtube.com/watch?v=HaXeP7_-MXY
mukesh guptamukesh gupta
Hi Bhagyashri,

Access level picklist value should be All Email

You need to check  SetUp==>>Deliverablity-->> Access Level==>> All Email

if you need any assistanse, Please let me know!!

Kindly mark my solution as the best answer if it helps you.

Thanks
Mukesh
Bhagyashri Jadhav 61Bhagyashri Jadhav 61
All the queue member are salesforce user so they have valid email ID and deliverability is set as “all email” Bhagyashri Jadhav Salesforce Administrator ​ ​Topsource Worldwide (UK) Ltd (Company No. 04626779, incorporated in England and Wales). Registered Office: Office 807, Labs House 15 19, Bloomsbury Way, London, England, WC1A 2TH IMPORTANT: The information contained in this e-mail message, together with any attachments thereto, are intended only for the ​personal and confidential use of the addressee(s) named above. The message and the attachments are or may be a privileged or ​protected communication. If you are not the intended recipient of this message, or authorized to receive it for the intended ​recipient, you have received this message in error. If you received this message in error, you are not to review, use, disseminate, ​distribute or copy it or any attachments and are requested to immediately notify us by return e-mail message, and delete the original message.
Bhagyashri Jadhav 61Bhagyashri Jadhav 61
Its already set as all emails. Bhagyashri Jadhav Salesforce Administrator ​ ​Topsource Worldwide (UK) Ltd (Company No. 04626779, incorporated in England and Wales). Registered Office: Office 807, Labs House 15 19, Bloomsbury Way, London, England, WC1A 2TH IMPORTANT: The information contained in this e-mail message, together with any attachments thereto, are intended only for the ​personal and confidential use of the addressee(s) named above. The message and the attachments are or may be a privileged or ​protected communication. If you are not the intended recipient of this message, or authorized to receive it for the intended ​recipient, you have received this message in error. If you received this message in error, you are not to review, use, disseminate, ​distribute or copy it or any attachments and are requested to immediately notify us by return e-mail message, and delete the original message.
SwethaSwetha (Salesforce Developers) 
HI Bhagyashri,
What is the action that would trigger email to be sent to queue members? Have you checked email logs to see if there is anything suspicious?

Thanks
Bhagyashri Jadhav 61Bhagyashri Jadhav 61
Nothing, Criteria is when ever new task is assigned to this queue email need to be trigger . Please check the assignment. Bhagyashri Jadhav Salesforce Administrator ​ ​Topsource Worldwide (UK) Ltd (Company No. 04626779, incorporated in England and Wales). Registered Office: Office 807, Labs House 15 19, Bloomsbury Way, London, England, WC1A 2TH IMPORTANT: The information contained in this e-mail message, together with any attachments thereto, are intended only for the ​personal and confidential use of the addressee(s) named above. The message and the attachments are or may be a privileged or ​protected communication. If you are not the intended recipient of this message, or authorized to receive it for the intended ​recipient, you have received this message in error. If you received this message in error, you are not to review, use, disseminate, ​distribute or copy it or any attachments and are requested to immediately notify us by return e-mail message, and delete the original message.