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Sreenivasulu Adipudi Share private records with created by user
Hi,
I have the following requirement:
Case records OWD is set to Private. We need to provide/share the case access created by the user. Is there any standard approach for this requirement?
Thanks in advance!
Sreenivasulu A.
I have the following requirement:
Case records OWD is set to Private. We need to provide/share the case access created by the user. Is there any standard approach for this requirement?
Thanks in advance!
Sreenivasulu A.
You could do a manual share of the case record with other users. Let me know if you have follow-up queries. Thanks
Related: https://salesforce.stackexchange.com/questions/162838/sharing-access-of-case-comments
Thank you for the quick response!
I am looking for a solution, to share the Case access automatically. We can do it with a flow or trigger. But, I am looking for an out-of-box feature.
Thanks,
Sreenivasulu A.