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Maulik D Shah
Email notification not sent to the queue member from case assingment when case create from apex class.
Hello Folks,
When i try to create a case using a apex class, assignment rule working fine but no email notification sent to the queue member?
I have try below code when insert the the case.
Any one facing similar issue?
Please help to resolve this issue.
When i try to create a case using a apex class, assignment rule working fine but no email notification sent to the queue member?
I have try below code when insert the the case.
Database.DMLOptions dlo = new Database.DMLOptions(); dlo.EmailHeader.triggerUserEmail = true; Database.SaveResult sr = database.insert(obj, dlo);
Any one facing similar issue?
Please help to resolve this issue.
Please follow below steps:-
Goto SetUp-->>Deliveriability-->> Access level -->> All email
if you need any assistanse, Please let me know!!
Kindly mark my solution as the best answer if it helps you.
Thanks
Mukesh
Access level is All eMail.
Have you implemented the code in developer org?
Thanks!!
No, This code in a sandbox instance.
Thanks.