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Created formula text field and now cannot create a new case in Lightning
I created a formula text field called Q: with a formula value of "What escalations will be avoided with Footbridge intervention (check all that apply): ", added it to an action on the case layout.
Now we cannot save a new case. Here is the Error:
Q: data value too large: What escalations will be avoided with Footbridge intervention (check all that apply): (max length=75)
I have since deleted the field and still am getting the same error. BUT ONLY IN LIGHTNING - can create in Clssic. HALP??? Any help is appreciated.
Now we cannot save a new case. Here is the Error:
Q: data value too large: What escalations will be avoided with Footbridge intervention (check all that apply): (max length=75)
I have since deleted the field and still am getting the same error. BUT ONLY IN LIGHTNING - can create in Clssic. HALP??? Any help is appreciated.
As you said you have deleted that field but still getting the same error. Did you try logging in Incognito window and check it? Because some times due to Cache issue this behaviour may. be expected.
Let me know if you face any issues.
If this solution helps, Please mark it as best answer.
Thanks,
Are you facing the same error. If so can you try to delete it from recycle bin.
Can you check if that field is present in deleted field and try to erase the field from there.
Thanks,