Initial response to the contact who created a case or the person who submitted the lead on the web and runs when lead/case is created. Sends email to contact on a case or the person who submitted the lead on the web.
Lead and case auto response rule they work in similar way and only minor differences are mentioned below.
Lead and case auto response rule they work in similar way and only minor differences are mentioned below.
https://developer.salesforce.com/forums/ForumsMain?id=9062I000000Ui69
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