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Abhishekh JaiswalAbhishekh Jaiswal 

I want to develop an app exchange application using the features of Service cloud voice.

We want to develop an app exchange softphone application using the features of Service cloud voice. Do we get any demo project or prototype to implement it?

And is there any related documentation to follow the implementation action?

 

SwethaSwetha (Salesforce Developers) 
HI Abhishek,
I'd recommend checking https://salesforce.stackexchange.com/questions/151480/app-development-process-for-appexchange which suggests to get started, you will need to use a developer edition org to build your packages or an app.

Steps for app exchange publish
https://salesforce.stackexchange.com/a/101667/80089

Open CTI Lightning Demo Adapter offered by salesforce: https://developer.salesforce.com/docs/atlas.en-us.api_cti.meta/api_cti/sforce_api_cti_intro.htm

If this information helps, please mark the answer as best. Thank you