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Ragnar Lothbrok 7 How to make field dependent when case owner is changed and profile is of specific type?
Hello there,
I have a checkbox field named as "Reviewed Cases". I want to make this field dependent (checked) only when there is a change in case owner field and the newly selected owner is of specific profile like ("AST Incident", "AST Support").
So is there a way that we can achieve this with validation rule or with some other way would be really appreciated.
Thank You.
I have a checkbox field named as "Reviewed Cases". I want to make this field dependent (checked) only when there is a change in case owner field and the newly selected owner is of specific profile like ("AST Incident", "AST Support").
So is there a way that we can achieve this with validation rule or with some other way would be really appreciated.
Thank You.
Do you need Validation rule. do you want validation rule to fire when the owner is changed and it may not not fire when other fields were fired. Can you confirm if you are okay with it.
Thanks,
This senario is perfect for validation. But can you also help me if this same kind of senario will it be possible with the pop-up confirmation. Like when user change the owner of case then if the new owner is of specific profile then user will get pop-up confirmation dailog with ok and cancel button on Ok click the owner will change with the new one and on Cancel click the process will stop. Will that be possible? Can we achieve this one?