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Raghav T
Case data visibility for Partner portal user
Hello,
I have a profile called PartnerPortal Profile in that profile i have some user in it. So whenever there partner user login to the portal, i want thenm to only see the case of specific record types.
RecordType like : "LVID Support" & "LVID Implementation".
I want thenm to see only these recordtype cases.
How can i achieve this? Thanks.
I have a profile called PartnerPortal Profile in that profile i have some user in it. So whenever there partner user login to the portal, i want thenm to only see the case of specific record types.
RecordType like : "LVID Support" & "LVID Implementation".
I want thenm to see only these recordtype cases.
How can i achieve this? Thanks.
I dont think we have any way to share the records of particular record type to portal users.
Please find the below idea (https://ideas.salesforce.com/s/idea/a0B8W00000GdWyVUAV/community-sharing-set-access-based-on-objects-record-type) where you can upvote it so salesforce can consider it in future release.
If this solution helps, Please mark it as best answer.
Thanks,
https://www.problemascomunes.com/frigidaire/refrigeradores/