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Krish NKrish N 

Unlock a record when a reference is made during approval process

We have a multi level approval process involving different users for our service cases. The record would be locked from editing for all the users except the current approver and the admin of course. However, duirng the approval process, for some cases, we may have to create parent-child reference to an old service case which would change the status of the current case to "Reference". I want the record to be unlocked for users when the status is in "Reference". How do I achieve it? I have few VRs set up which would lock the record during this status but no can edit the record at the moment as the record is locked. Can any one please suggest what needs to be done. Thank you!